How a new Guidewire sales portal and digital FNOL improved customer experience and sales.
Category: Case Study
Guidewire Legacy Migration & Product Accelerator
Migrating legacy insurance systems to Guidewire while accelerating product changes and launches.
ACINI Delivers Flexible Payment Processing For the Guidewire Suite
Client challenge The client was struggling to strike the right balance between offering flexible payment options and managing the financial risk associated with customer non-payment. Their existing payment model lacked sophistication and relied on a one-size-fits-all approach, which exposed the business to unnecessary risk and limited their ability to tailor payment plans to individual customer…
Acini Builds Guidewire FNOL Portals to support all Products and Service Centers
Client Challenge – Lack of FNOL portals for Customers of Broker-Driven and Direct Sales channels. The lack of portals caused brokers additional cost of handling and customer issues during service which led to the decision to leverage Guidewire Producer Engage. In parallel, similar issues were prevalent in an outdated FNOL journey for Personal Lines which…
ACINI delivers PolicyCenter for global Commercial P&C and Reinsurance Carrier
Client Challenge – Integrate multiple systems with PolicyCenter to create a global Underwriting Hub. For one of the world’s leading Reinsurers, ACINI was selected to partner on a major digital transformation to replace legacy systems with a fully integrated PolicyCenter, Many integrations were required to create a central Underwriting Hub for risk assessment and policy…
ACINI Delivers the Entire Guidewire Suite to the Cloud
Client Challenge – Migrating to the Cloud While Improving Broker Access to Guidewire Portals For one of the top 10 Canadian mutual insurance companies, ACINI was selected to partner on a major digital transformation initiative to migrate the entire Guidewire Suite to the Guidewire Cloud. Given a strong broker distribution model, the customer also needed…